General Terms and Conditions InFow Academy
Welcome to InFlow Academy, part of Uitgeverij Arcadia B.V. ("InFlow Academy," "we," "us"). By using our website or signing up for our services, you agree to these general terms and conditions. These terms apply to all products and services that InFlow Academy offers through its website, as well as to the use of the website itself.
1. Applicability of the Terms
These terms and conditions apply to every offer, purchase and agreement between InFlow Academy and the participant. By accessing or using our services, you accept these terms without exception. InFlow Academy may update these terms at any time and the updated version will be published on the website. You are responsible for reviewing the terms regularly.
2. Purchase and Payment
Purchases can be made through our website using the available payment methods such as iDEAL, Google Pay, PayPal or credit card. When choosing an installment plan, all installments remain due after the initial payment. Access to an online program begins once the first payment has been successfully processed.
3. Right of Withdrawal and 7-Day Guarantee
The seven-day guarantee applies exclusively to the online transformation program offered by InFlow Academy. If you wish to request a refund within this period, you may contact us at [email protected]. Other services or products, including coaching sessions, live days, live events, digital downloads, physical products or products offered through partners, are not covered by this guarantee. After the 7-day period, refunds are no longer available unless explicitly agreed by InFlow Academy.
4. Delivery of Services
All services and programs are delivered digitally through our website and associated platforms. Access duration is specified at the time of purchase. Although we aim to provide continuous availability, we rely on external platforms and technology. Temporary unavailability due to technical issues does not entitle participants to compensation.
5. Health Disclaimer
All information provided within InFlow Academy is educational and is not intended as medical advice. Our programs do not diagnose, treat or cure medical conditions and do not replace medical, psychological or therapeutic treatment. Participants are responsible for consulting a qualified healthcare professional regarding medical concerns, medication, existing health conditions, or the use of herbs and detox protocols. Participation is always at your own responsibility.
6. Participant Responsibilities
Participants agree to use accurate personal information and to keep their login details confidential. The participant is responsible for their own physical, emotional and mental wellbeing while engaging with the program material. InFlow Academy is not responsible for reactions or outcomes arising from the implementation of practices, exercises, protocols or lifestyle adjustments described in the program.
7. Intellectual Property Rights
All content provided by InFlow Academy is protected by copyright. This includes videos, replays, audio lessons, meditations, worksheets, workbooks, written content, community trainings, templates, drawings and all other materials. Participants receive a personal and non-transferable right to use the material for their own learning. It is not permitted to copy, distribute, publish, share with third parties or use any content for commercial purposes without written permission from InFlow Academy. All replays of coaching sessions and all training videos may not be shared outside the program under any circumstance. All workbooks and materials are for personal use only.
8. Community and Confidentiality
Everything shared inside the program environment, including group calls and community posts, is confidential. Participants may not share other people’s experiences, stories or contributions outside the program. InFlow Academy may remove a participant who violates community guidelines if this is necessary to maintain a safe learning environment.
9. Liability
InFlow Academy is not liable for direct or indirect damages arising from the use of the program, including but not limited to physical discomfort, emotional reactions, business decisions, financial outcomes, detox effects or health changes. We do not guarantee specific results, as individual outcomes depend on many personal factors such as health history, lifestyle, commitment and personal circumstances. We are only liable in cases of intent or gross negligence.
10. Cancellation and Refunds
Cancellations within the seven-day guarantee for the online transformation program may be requested by email. Refunds will be processed within ten business days after approval. Installment plans remain payable in full once the guarantee period has passed. No refunds are available for coaching, sessions, events, physical products or partner products unless otherwise agreed in writing.
11. Force Majeure
InFlow Academy may adjust, postpone or cancel parts of the program in the event of circumstances beyond our control, such as illness, emergencies, technical failures or global events. Such circumstances do not entitle the participant to refunds or compensation.
12. Privacy and Data Protection
InFlow Academy processes personal data according to the GDPR and our Privacy Policy. By using our services, you agree that we may store and use your information for account access, communication, customer service and program delivery.
13. Complaints and Disputes
Complaints may be submitted by email to [email protected]. We aim to respond within fourteen days. If we cannot resolve the issue together, the matter may be submitted to a competent court in the Netherlands. Dutch law applies to all agreements and services.
Uitgeverij Arcadia B.V.
Arendsnest 2
5126WJ Gilze
The Netherlands
Chamber of Commerce: 93583060
Email: [email protected]
Updated on: 17 november 2025